All RESUMate purchases come with 30-days of free telephone and e-mail support. After that window, support may be purchased for $20/per month or an annual pre-pay of $199.
Calls and e-mails are answered between 9 and 6, Eastern time, US. If you get voice mail, just leave a message. We’ll call you right back, usually in just a few minutes. There’s no waiting on hold “for the next available service representative”.