RESUMate is easy to use and very reliable.
Here you'll find download links and answers to common technical questions.
- E-mail support for simple questions is available to all users of RESUMate, including RESUMate Free.
1-734-477-9402, Extension 203 International
- Telephone support is available to all new users, all cloud users, and desktop users who have signed up for support.
Calls are answered between 9 and 6, Eastern time, US. If you get voice mail, just leave a message. We’ll call you right back, usually in just a few minutes. There’s no waiting on hold “for the next available service representative”.
Please have your Registration Name and Registration Code handy when you call. You can see your Registration Name and Code by clicking the Help menu in your copy of RESUMate and selecting About.
Single User & Single Location Installation
RESUMate is easy to set up and install on a single PC, or for multiple users over a Local Area Network (LAN). (Note: if your PC shares an internet connection with other PCs, you’ve already got a LAN.)
Remote Access & Remote Desktop Installation
There are several ways to access RESUMate from multiple locations. Which one is best for you will depend on how many users and locations you have.
RESUMate In a Mac OS
Like so much business software, RESUMate is a Windows native program. It will not install on a Mac OS and won’t run there. However, lots of people do run RESUMate on a Mac through Windows emulation software.
Please note that we can only provided limited support for RESUMate on a Mac.
RESUMate comes with two utilities to prevent and repair database corruption, “Compact & Repair” and “Repair+”.
Compact & Repair
Compact & Repair is built into RESUMate itself and should be run once per month on small databases (<25,000 records) or once per week on large databases (>25,000 records). It typically takes just a minute or two to complete.
Repair+ is a separate program that can fix problems Compact & Repair cannot. In general, you only need to run Repair+ if you encounter a problem that Compact & Repair cannot fix.
If you encounter an error message in RESUMate, we’re sorry about that. Please click below for a list of RESUMate error messages and their plain English translations. Simple instructions for how to resolve each item are also included.
Back-up and Data Migration
Back-up and Data Migration
All of the data you put into RESUMate is stored on your hardware. We do not have access to your information at all. RESUMate is more secure that way, but it does mean that you need to take responsibility for backing up your data and moving it when you get a new computer.